hp usb optical mouse driver is unavailable

#Hp usb optical mouse driver is unavailable install
#Hp usb optical mouse driver is unavailable drivers
#Hp usb optical mouse driver is unavailable update

The usb ports work, I have a an external drive that loads every time. I have plugged the mouse into different usb ports. I get the error message 10 saying it can't start the device. I have tried loading new drivers, I have tried updating the drivers.

It shows up in the device manager as unavailable (Frustratingly it will list in the device manager,Īnd then be removed when I unplug it, so it sees it). After bootup this morning the mouse no longer works. Yesterday my Win10 laptop and mouse were perfectly fine. Systems and not others, I run a network of around 70 systems.

So far I can't figure out a cause and I don't understand why it hits some The only things that have fixed the issue is to use system restore or to restore an image backup. This has hit 4 systems so far on our network. Then running it would give a clue about the status Both support packages include the diagnostic utility mousinfo.exe. If it wasn't or if it was being inhibited somehow it would reproduce your symptom. For example, with Microsoft Mouse and Keyboard Center (or IntelliPoint support) I know that ipoint.exe must be running. Or, if you are aware of the implementation of mouse support on your system, you could try investigating your symptom from that side. There doesn't seem to be a specific one for pointer devices nor does it allow me to pick a specific device to be checked. Otherwise (faint hope) try the Hardware and devices troubleshooter. In your case I would at least disable, if not uninstall, your Norton package.

#Hp usb optical mouse driver is unavailable update

So, was there an update that you could tie this symptom change to? That brings up another thing that I have to do frequently: uninstall an update, uninstall any suspected interferer, reinstall the update and test without the suspected interferer. Windows is up to date as is anti-virus software (Norton).

#Hp usb optical mouse driver is unavailable drivers

So the USB ports are fine, the touch pad works, but I am unable to use any external mouse as they all end up listed under other devices and the drivers cannot be located. I have searched the forums and found nothing. I have tried deleting the devices and re-starting.

#Hp usb optical mouse driver is unavailable install

I have downloaded the drivers from the manufacturer's websites andĪttempted to install those via that method but the results do not change-it tells me the drivers cannot be installed. I have tried updating the drivers automatically and none of the drivers can be located according to Windows-yet last night I was using one of these mice (and for the last year or so). In the control panel, I am unable to right click to search for drivers (it is greyed out). If I go into the control panel it says 'device unavailable'. I go into the device manager and the mouse/mice are not listed there as part of the 'mice and other pointingĭevices' they get listed as 'other devices'. The USB ports do work as I was able to use my flash drive.

I have tried two wireless and 1 wired mouse. The system installs them and says they are ready. I have three separate mice I have tried and all with the same result. Last night everything was working fine but as of this morning my machine will not recognize any mouse.