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Here’s a full list of the company’s certifications: When the world isn’t locked down in a pandemic, there are actual in-person certification classes hosted by the company, as well. Trailhead is also the place to start if you want to land one of the company’s (many) certifications. Nguyen added: “Udemy is another great place to improve your skills, and they have a whole section of Salesforce courses.”

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Very few go into the same depth as the free resources.”

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“You can easily find the right modules for you with the search and filters based on your role, your level, Salesforce products, and more,” Nguyen said.īeyond Trailhead, Waldt advises you to avoid “anything you have to pay for.” What’s that actually mean? “There are dozens of courses and programs promising to teach you how to become an admin or developer, and some of them are absurdly priced. With 185 unique trails you can take via Trailhead, it’s smart to use its filtering system to distill the correct paths for you. The upside to Trailhead is it has everything you need. The company’s official method for learning is Trailhead. What Are The Best Ways to Learn Salesforce? Even if that particular prediction doesn’t come to pass, it’s clear that Salesforce is going to continue to generate job activity for quite some time to come, especially as more and more companies adopt cloud apps. Ngyuen pointed to a 2017 IDC study showing the “Salesforce Economy” will create over three million jobs by 2022. The way that Waldt frames it, Dice Salesforce’s structure is similar to competing platforms, so learning Salesforce can be attributed outside its walls once you understand its functionality.

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It’s important to know what the system can do without code so that you know what custom development is actually necessary for.” Is Salesforce Worth Learning?īoth Nguyen and Waldt agree that learning Salesforce is critical if you plan on working in a CRM environment. All of this can be accomplished via point-and-click configuration. “This means getting to know what custom objects and fields are, how they relate to each other, what process builders and workflow rules are, and how to run reports and create dashboards. “I would start learning the system as an end-user and as an administrator,” Waldt added. Really, it’s a business management platform that can support and grow with your business in a scalable way,” said Stratten Waldt of IT services firm Baobab Partners.

“When someone hears CRM, they’re liable to think that the platform is something of a fancy Rolodex.

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Salesforce’s ‘ Getting Started’ portal is another great place to start your journey.Īs you progress through Trailhead, keep in mind that Salesforce has evolved into much more than a CRM, and its software now meets a number of business needs. There are several ‘trails’ you can take, all of which will show what you need to actually learn. Whatever your direction (and platforms you need to learn), you should probably visit Salesforce’s training portal, Trailhead. “There are several main directions you can take-Salesforce Developer, Salesforce Admin, Salesforce Architect, Salesforce Consultant, Salesforce Marketer, and Salesforce Partner just to name a few.” Thai Nguyen, Chief Innovation Officer at Salesforce-native project management app Inspire Planner, suggested (sensibly) that your Salesforce training should mirror your career aspirations. With that in mind, we spoke with a few technologists about why Salesforce matters, best practices for learning it, and whether it was worth your time (and money). Working within Salesforce is likewise a pretty rich opportunity. According to levels.fyi, which crowdsources compensation data, an associate MTS (Member of Technical Staff) at Salesforce can earn an average salary of $117,889, paired with stock options worth $19,667 per year, and a bonus of $11,778Įven if money isn’t your primary career driver, mastering Salesforce can open up all kinds of interesting doors. From a technologist perspective, mastering the various Salesforce platforms can also prove pretty lucrative, with specialist careeers racking up a median annual salary of $71,175 (according to Burning Glass, which collects and analyzes job-posting data from across the country). When it comes to cloud-based CRM, Salesforce is arguably the largest name in the game.